Advocacy is a broadly used term in the 21st century. You can have an advocate
for almost any area of passion or need. There are legal advocates, mental health
advocates, financial advocates, and so many other options. Advocacy Matters offers
advocacy services related to life’s transitions.
Have you considered having your affairs in order but are unsure what that entails
or how to get started? Advocacy Matters can facilitate conversation to ensure
your wishes are honored in living and dying.
Are you contemplating where to live or how to age in place? Would you like to live
in a senior community or stay home until your last breath? Advocacy Matters
can help you explore the options that best fit your desired lifestyle.
Are you facing a new diagnosis and need help navigating our medical systems? We
live in a world where our health systems are large, and technology is continually
replacing the human voice and kind faces. Advocacy Matters facilitates accessibility,
removes frustration, bridges relationships, gathers documents, and communicates
information.
We used to believe advocacy was about speaking for others. We are now passionately
convinced that advocacy is about listening, with such keen attentiveness,
that the advocate creates space to ensure the Client’s voice is heard and their
wishes are honored in every way possible.
Hello there! I am Heather Kuiper, co-founder of Advocacy Matters. I grew up in
West Michigan and have always appreciated beautiful Lake Michigan- I am most content
when the sun shines, and my toes are dipped in any body of water. I try to live “my
best life,” which has looked different during each life season! For me, life has
never been neatly packaged with a pretty bow. However, I certainly remember times
when the appearance of that perfectly packaged life felt critically tied to my inner
being. At this stage in my life, I am convinced that no one escapes the messiness of
life. And I admire those who show up honestly with their blemished bows and wrinkled
wrapping, with the courage to ask hard questions.
I am learning that life is most joyful when lived honestly, with a purpose bigger
than myself, and in service to each other. Life has not always been this way for me,
though. Sometimes, I knew I needed help, but I did not know how to ask for or receive
it from others. Through therapy and story work, I learned to appreciate the value of
looking back to move forward. Looking back today, I can identify many who stood as
advocates for me along the way. Some were gentle helpers in the form of professionals.
Some were angels in the form of educators. Others were Good Samaritans in the form of
friends- those willing to stop for me while on their journey to offer kindness.
Whichever role they played, they were all advocates, and this has shaped my passion
to give back. Community, living together, sharing each other’s joys and burdens- this
has driven me towards advocacy. I sincerely hope I get to meet you! “Advocacy is
empathy, compassion and community at work.”
- Janna Cachola.
My name is Trish Borgdorff, co-founder of Advocacy Matters. I grew up in West
Michigan, surrounded by my family (parents and 4 siblings) who loved me deeply
and taught me that experiencing an expansive life includes hard work, community,
rest, travel, faith, and fun! I am single and find life full of daily glimpses of
joy and adventure. I enjoy time spent with my family (24 members and growing). We
laugh and cry together, living life honestly and fully.
Growing up, I learned that it was easy to be seen and more challenging to be known.
I remember this was true on a good day and truer during any difficult season of life.
I am eternally grateful for those who stepped into my life for a season to know me and
helped me to know myself. My work as an advocate has profoundly impacted me. Choosing
to work with an advocate can change your experience in our health systems or
navigating a critical health situation, putting your affairs in order, or navigating
complex spaces with people who are dear to you. Although an advocate cannot change a
difficult diagnosis, a need to consider a move or change the work of putting your
affairs in order, Advocacy Matters will leave you with the confidence and peace of
heart that you have been well informed, are making wise decisions, communicating with
intention, and have used your voice to advocate for yourself or someone you love.
Wherever you are today is important. It is part of your story. We would be honored to
stand with you and get to know you. Moving through life’s transitions is not meant to
be done alone, we look forward to getting to know you.
Advocacy Matters facilitates one-on-one or family conversations related to, but not limited to, health/diagnosis, aging transitions, end-of-life matters, burial decisions, and maximizing quality of life.
Advocacy Matters will consult, coordinate, and communicate with Physicians, hospital staff, Hospice, Therapists, and other key professionals to ensure proper health care is being acquired and quality of life is being achieved. This may be done by coordinating doctor's appointments from home or meeting with ER and ICU staff in the hospital and everything in between.
The process of the advocacy study will engage the stories of your past and present and will set a framework for how you hope to live into your future. This process could include conversations surrounding health/diagnosis, aging transitions, end-of-life matters, burial decisions, and maximizing quality of life. We will spend up to eight hours with you over two to four weeks to gather information and engage in meaningful questions and discussions. Upon completing the study, you will receive an Advocacy report laying out the framework for our future work together.
“Working with Heather and Trish was very helpful. They guided us to ask for things we didn’t even know we needed. They gave us (as four siblings) a structure to discuss expectations. They also cared for Mom so that she was heard and cared for. We are so grateful for Trish and Heather; their guidance made this difficult time easier.”
— Jason and Kim Stoub“When my mother was sick and needed care, the owners of this company showed compassion not only to my mother but also to me. They are extremely helpful & knowledgeable about how to navigate the system to get things accomplished faster and easier than I could’ve done on my own. They are invaluable as I do my best to care for her from out of state. Trish and Heather are some of the most kind and caring individuals I’ve ever had the pleasure of meeting. Having their support has given me peace of mind in knowing that my mother is taken care of”
— Julia Cunningham“Advocacy Matters has proven to be an excellent resource for us. We trust and can depend on them when needed, giving us peace of mind.”
— Joy Versluis Family“While caring for my husband at home with hospice, Heather and Trish were a God-send. They saw what I needed and were able to support my family and me in the moment that we needed it, arranging immediate care and supporting us emotionally in those very hard decisions. I am so grateful they were there to stand in the gap when we needed it most.”
— Micki DeRuiter“My wife was in the ICU following a stroke. Trish sensitively helped me consider my options as I was faced with deciding whether or not to continue medical support. She offered criteria for making a decision that was consistent with my values in keeping with what I believed would be Devi’s wishes. The comfort of the presence as Advocacy Matters was invaluable.”
— James Fongers“When we made the extremely difficult decision to move my mother to Assisted Living, Trish was there to answer any questions, give me an idea of what to expect and give me helpful advice as to what to look for. She went above and beyond and genuinely cares about my Mom. It is extremely difficult to navigate the emotional, heartbreaking reality when your parent struggles with daily tasks. They made it possible for my Mom to stay in her home much longer that she would have. Their sincerity, warmth and care extended beyond the day to day and the care they showed my mother was exemplary. The advice given on how to move forward when it was time came from experience that I simply did not have. As much as I would have liked to care for her myself, these are professionals who have creative solutions and years of experience that I simply do not have. My family is lucky to have found them and I recommend them highly.”
— John Arents“Trish and Heather at Advocacy Matters have been super helpful to me and my family. They have overseen and coordinated my mother’s health and care needs as issues arise while her children have been in and out of town. Their knowledge and experience in knowing the health care required for older people has also been very helpful! They have seen it and know what typical next steps should be way more than I do!”
— Chad Versluis